Customer Stories

The stories. The outcomes.

I partner with founders, CEOs, CMOs and CROs in hospitality, travel, and enterprise tech to turn positioning into growth, funding, rebrand, and exit. Here are the stories, in my clients' own numbers.

$1B+
in client acquisitions, exits & funding
1M+
users scaled across my client portfolio
50+
clients served since 2014
20+ yrs
B2B hospitality & tech expertise

Capabilities

Full-stack growth Marketer.

Marketing is no longer about influencing buyers. It's about influencing the systems buyers rely on to make decisions. I help B2B technology companies rethink growth for this new reality by bringing together three disciplines that can no longer exist separately:

Brand — what you stand for and why buyers should care.

AI — how your company is discovered, understood, and recommended.

Growth — the systems that turn trust into customers.

  • 01Positioning & Messaging
  • 02Branding & Visual Identity
  • 03Go-to-Market
  • 04Fractional CMO
  • 05Acquisition & Funding Prep
  • 06Executive Ghostwriting & Thought Leadership
  • 07AI and Automation Transformation
  • 08AEO, GEO, AI Visibility
  • 09Case studies, Ebooks, Guides, Reports
  • 10Social Media & Digital Marketing
  • 11Public Relations
  • 12Growth Marketing

Client stories

The stories. The outcomes.

Filter by outcome or browse all. Click any story to read the challenge, the work, and the results.

AcquisitionFeatured

DerbySoft

Rebranded for North America. Acquired for $120M+.

$120M+
Acquisition (June 2026)
#1
Share of voice, North America
AI
Product line launched
AcquisitionFeatured

Go Moment (Ivy)

From startup to a 10x exit. Acquired by Revinate.

10x
Investor return at exit
Acquired
by Revinate
#1
Share of voice in AI guest messaging
AcquisitionFeatured

APS

Built the brand and pipeline that led to a $90M exit.

$90M
Acquisition
10x
Brand reach
#1
SOV vs. larger rivals
AcquisitionFeatured

NAVIS

Branded the hotel CRM leader through to acquisition by Revinate.

Acquired
by Revinate
#1
Authority in hotel CRM
GrowthFeatured

StayFlexi PMS

Scaled an all-in-one hotel PMS into a global growth leader.

5x
Property growth
50+
Countries live
$14M
Series A raised
4x
Inbound demo requests
RebrandFeatured

LodgIQ

Rebranded LodgIQ as the AI-first RMS for modern hotels.

AI-first
Category position
3x
Enterprise pipeline
FundingFeatured

ResortPass

3x clients, $37M raised, 25+ premium media features.

$37M
Series A
3x
Hotel clients
25+
Tier-1 media features
Acquisition

Stayntouch

Mobile PMS pioneer, acquired for $33M.

$33M
Acquisition
#1
Mobile PMS recognition
Growth

Maestro PMS

Cut $200K in ad spend. Grew for a decade.

-$200K
Ad spend cut
Record
Growth year
10+ yrs
Sustained partnership
Growth

Laasie

Repositioned hotel loyalty for the instant-gratification era.

New
Loyalty category narrative
Tier-1
Trade coverage
Rebrand

Groupize

Rebranded Groupize as an AI-native meetings & events platform.

AI-native
Repositioning
Leader
AI meetings tech
Growth

FutureLog

Brought a European P2P platform to global markets.

Global
Expansion
3
Regions activated
Acquisition

UMapped

Travel itinerary platform — strategic acquisition.

Exit
Acquired
Growth

Infor Hospitality

Enterprise hospitality marketing at global scale.

Global
Reach
Top-10
Enterprise brand
Acquisition

Nor1

Upsell leader acquired by Sabre.

Exit
Acquired by Sabre
Growth

EPTECA

Positioned a niche travel tech innovator for growth.

Clarity
Positioning unlocked
Acquisition

Rainmaker

Revenue management leader — acquired by Cendyn.

Exit
Acquired by Cendyn
Acquisition

Bókun

Tours & activities platform — acquired by TripAdvisor.

Exit
Acquired by TripAdvisor
Growth

HoloConnects

Launched holographic hospitality experiences.

New
Category created
Major
Hotel brand pilots
GrowthFeatured

IDS Next

Built North American visibility for Asia's largest hospitality software platform.

CEO-led
GTM partnership
North America
Market visibility
Trade pubs
Thought leadership
FundingFeatured

FLYR

Scaled an AI revenue platform from aviation into hospitality — $295M raised.

$295M
Funding raised
290%
ARR growth
2
Verticals launched
GrowthFeatured

iVvy

Launched an event and venue management platform into North America.

$5.4M
Pre-IPO funding round
North America
Market launch
CEO
Thought leadership program
AcquisitionFeatured

Knowcross

Built the operations brand that UniFocus acquired.

Acquired
by UniFocus (2021)
Global
Leader in ops optimization
20+
Years in hospitality tech
GrowthFeatured

ILC

Built the brand that became the #1 event for independent hoteliers.

#1
Event for independents
Sold-out
Confab series
Nationwide
Event footprint
CEO
Thought leadership program
GrowthFeatured

Drape&Stitch

Launched a luxury uniform brand from zero to global hotel partnerships.

Sell-out
Debut collection
Luxury
Four Seasons, Fairmont, Waldorf Astoria, JW Marriott
Tier-1
Media exposure
Growth

RezRecover (CartStack)

Launched CartStack's hospitality arm into a new vertical.

New
Vertical launched
6 mo
Hotel pipeline built
Tier-1
Trade coverage
Growth

Cornerstone

Positioned a travel spend and data platform as the operations intelligence leader.

500+
Attendees per virtual event
Enterprise
Pipeline growth
Tier-1
Trade coverage
FundingFeatured

React Mobile

Launched a safety startup and scaled it into hospitality and healthcare.

Funding
Secured to scale
2
Verticals launched
Tier-1
Trade coverage
Growth

SalesAndCatering.com

An extension of the marketing team driving awareness and authority.

Embedded
Marketing team extension
Tier-1
Trade coverage sustained
Ongoing
Thought leadership program
Growth

Zaplox

Made mobile keyless entry a category hotels understood.

N.A.
Market visibility built
Tier-1
Trade coverage
Assets
Lead gen library built
Growth

Cloud5 Communications

Turned infrastructure expertise into industry authority.

Authority
Category positioning
Tier-1
Trade coverage
Enterprise
Sales assets delivered
Growth

LeisureLink

Visibility and demand for a vacation rental distribution leader.

SOV
Share of voice lifted
Pipeline
Lead gen program
Tier-1
Trade coverage

In my clients' words

Founders, CEOs, and CMOs on working with Ivana Johnston.

Ivana's market-specific insights, branding strategies, and hands-on execution enabled us to rapidly refresh our brand and establish a stronger foothold in North America. She is truly part of our team and an indispensable partner from start to finish.
DerbySoft
CMO, DerbySoft
Ivana understood how to bring our AI and emerging hotel tech to market when the idea was completely new to the industry. She turned a bold idea into a brand the industry trusted.
Go Moment (Ivy)
Raj Singh, Founder & CEO, Go Moment
Ivana helped us educate the market on microservices architecture in hospitality, differentiate our brand in a crowded space, and ultimately build the credibility and pipeline that contributed to our $90M acquisition.
APS
Founder, CEO, APS
Ivana gave NAVIS the brand and the voice of the category. Her work was central to how the market — and ultimately Revinate — saw us.
NAVIS
Marketing Leadership, NAVIS
Ivana didn't just market StayFlexi — she built the narrative that powered our North American market growth.
StayFlexi PMS
Venkatesh Sakamuri, Co-Founder & CEO, StayFlexi
Ivana reimagined LodgIQ as the AI-first RMS the industry needed. Her understanding of AI and the hotel tech space, genuine domain expertise, and unmatched network opened doors no one else could.
LodgIQ
CEO, LodgIQ

About

Ivana Johnston

B2B Marketing Advisor to Hospitality, Travel & Enterprise Tech

In 2014 Ivana co-founded Puzzle Partner, bringing insider knowledge and real networks to innovative companies, from full strategic partnership to hands-on execution.

50+ clients. Over $1B in funding and exits. Valuations up as high as 10x. Acquisitions north of $110M.

She advises CEOs and boards through the decisions that shape what a company becomes next: scale, positioning, and the shift to AI.

Ivana's views on technology, AI, and business are featured in Forbes, Entrepreneur, and the trade press.

Schedule time with me →
Ivana Johnston, B2B Marketing Advisor

Turn marketing into momentum.

I help B2B brands lead in the AI era — from positioning and pipeline to growth, funding, and acquisition.

Book your intro call →